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Noticeboard

Opening Hours over the Christmas period

Friday 22nd December - 08:00- 18:30

Monday 25th December - Closed

Tuesday 26th December - Closed

Wednesday 27th December - 08:00 - 18:30

Thursday 28th December - 08:00 - 18:30

Friday 29th December - 08:00 - 18:30

Monday 1st January - Closed

Tuesday 2nd January - 08:00 - 18:30

Should you require urgent medical advice whilst we are closed, please contact the Out of Hours Team on 01446 729562

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Meet the team!

Practice Management

Mrs Clare Evans (f)

Clare is the Practice Manager for West Quay Medical Centre and is responsible for the overall management of the Practice.

Clare has a nursing background and has been working within the NHS since 1989. She started her career as a Nurse and then moved on to Health Management, management within secondary care, primary care and service improvement.

In her spare time Clare enjoys running and winter sports.

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Administration

Mrs Janice Watts (f)

Janice is responsible for computer and telephone systems, including the electronic patient record system, appointment booking system, and clinical audit data.

Administration team

There are three practice administrators who ensure that patient records are properly updated, for example with discharge summaries from hospital, patients joining and leaving the Practice, summarising case notes etc.

Reception

Linda Davis (f)

West Quay employs 12 receptionists split over its two sites in Barry and Rhoose. 

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses.  Please don't therefore be offended if they ask questions about your health condition - they simply want to help you find the most appropriate appointment or give advice they have advised to by the GPs. 

They also perform other important tasks such as administering repeat prescriptions and dealing with prescription enquiries, dealing with patient records and carrying out searches and practice audits.

 

Secretaries

Miss Jo Bruen (f)

Jo is responsible for ensuring referrals to secondary care are actioned, and helps make sure requests for information (eg copies of patient records) are fulfilled. The secretary also helps make sure the administrative side of the Practice operates smoothly.

 
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