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Easter Bank Holiday

The surgery will be closed from 30/03/2018 to 02/04/2018, opening as normal on Tuesday 03/04/2018.

Please ensure that you order and collect any repeat prescription requests on time to ensure that you have enough to last you over the Easter Bank Holidays.

Latest News

Easter Bank Holiday 2018

Thank you to our Healthcare Assistants Norma & Donna for their "eggcellent" Easter display at the surgery. 

We are holding an Easter Themed Catch up Clinic on Tuesday 3rd April from 13:30 - 16:30 and will write to invite overdue patients in due course. 

Please don't forget to order and collect your repeat prescription on time to ensure you have enough medication during this period. The surgery will be closed from 30/03/2018 and will open as normal on 03/04/2018. 

Medication Requests - NSAIDs

Because of ongoing safety concerns with NSAIDs the practice is no longer accepting prescription requests for these medicines.

These medicines belong to a group of medicines known as non-steroidal anti-inflammatory drugs or NSAIDs. They can relieve pain or reduce inflammation.

Ibuprofen and Naproxen or, alternatives such as NSAID creams and gels (that you rub into your skin) can be purchased at your local community pharmacy. Ask your pharmacist for advice on the best treatment for you.

Patient Partner - Option now available to select a named GP when booking an appointment 

You can now select a specific GP when booking an appointment at West Quay Medical Centre on the automated service. To do this please phone the surgery on 01446 722792 and select option 1.

Subdermal Contraceptive Implants

The Practice now has clinics for the Subdermal Contraceptive Implant.  You can discuss this with any GP/Nurse Practitioner or Nurse in the first instance. The Practice also offers removal of the implant (even if it was not fitted here). Please contact us for further information. 

Flu Immunisations

The staff at West Quay have had their flu vaccination, have you had yours?

Dr Robert Glenn (GP Partner)

Norma Morris (HCA)Lorna Davies (Practice Nurse) Donna Hill (HCA)Dr S Matthews (GP Partner)


People who should have a flu jab:

The injected flu vaccine is offered free of charge on the NHS to people who are at risk. This is to ensure they are protected against catching flu and developing serious complications.

You are eligible to receive a free flu jab if you: 

  • are 65 years of age or over   
  • are pregnant 
  • have certain medical conditions 
  • are very overweight
  • are living in a long-stay residential care home or other long-stay care facility 
  • receive a carer's allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill 
  • are a front-line health and social care worker.  It is your employer's responsibility to arrange vaccination for you

65s and over and the flu jab

You are eligible for the flu vaccine this year (2016-17) if you are aged 65 and over on March 31 2017 – that is, you were born on or before March 31 1952. So, if you are currently 64 but will be 65 on March 31 2017, you do qualify.

Flu jab for people with medical conditions

The injected flu vaccine is offered free of charge on the NHS to anyone with a serious long-term health condition. That includes these types of illnesses:  

  • chronic (long-term) respiratory diseases, such as asthma (which requires an inhaled or tablet steroid treatment, or has led to hospital admission in the past), chronic obstructive pulmonary disease (COPD), or bronchitis
  • chronic heart disease, such as heart failure
  • chronic kidney disease 
  • chronic liver disease, such as hepatitis  
  • chronic neurological conditions, such as Parkinson's disease  or motor neurone disease 
  • diabetes 
  • problems with your spleen – for example, sickle cell disease or if you have had your spleen removed 
  • a weakened immune system as the result of conditions such as HIV and AIDS, or medication such as steroid tablets or chemotherapy 

This list of conditions isn't definitive. It's always an issue of clinical judgement.

Your GP can assess you individually to take into account the risk of flu exacerbating any underlying illness you may have, as well as your risk of serious illness from flu itself.

The vaccine should always be offered in such cases, even if you are not technically in one of the risk groups above.

If you live with someone who has a weakened immune system, you may also be advised to have a flu vaccine. Speak to your GP or pharmacist about this.

Flu vaccine for children

The flu vaccine is recommended for:

  • children over the age of six months with a long-term health condition
  • children aged two, three and four plus children in school years one, two and three.

Children aged between six months and two years of age who are eligible for the flu vaccine should have the flu jab.

Children eligible for the flu vaccine aged between two and 17 will usually have the flu vaccine nasal spray.

The above information is supplied by



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