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Noticeboard

Patient Notice 

New Appointment System

See further information on our home page regarding our new appointment system due to start on Wednesday 1st August 2018.

X-ray results

Please be aware that x-ray results may take 3-4 weeks to be available.

Missed Appointments

There were 70 missed appointments in June. That equates to just over 11.5 hours of a clinician’s consulting time.

Please let us know in advance if you cannot make your appointment so that we can offer it to somebody else.

You can cancel your appointment at any time by using the automated system by calling 01446 722792 and pressing option 1. 

Test Results

When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please call us after the expected date of return - and after 2.00 pm. 

Our reception staff can give out some results over the phone or face-to-face.  However, they are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

Please note that phone calls may be recorded for training and monitoring purposes.

For information on what your laboratory test results mean please visit Lab Tests Online UK

 
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